Condominium homeowners at Aurora Melbourne Central tower in Latrobe St are preventing to consider back again management of their developing just after its owners’ corporation (OC) chairperson was accused of abusing the elected position’s electrical power.

Allegations versus the now previous OC chairperson, Aurora resident Hung-Jing Tiong, contain tearing up multi-million-greenback contracts, and dumping occupants’ parcels on the avenue.

Ms Tiong is also believed to have made use of her chairpersonship, evidently received by about 350 votes “proxy-farmed” from proprietors who also comprised of overseas traders, to consider full management of the OC, enabling her to dictate the building’s affairs.

Her steps are recognized to have established an natural environment of “passive aggressiveness” in what just one resident described as “reckless” final decision-making on behalf of both equally proprietors and people, who have claimed a litany of problems.


Complaints incorporated bans on takeaway food items deliveries to the creating citizens wrongly accused of running Airbnb expert services acquiring their apartment critical fobs disabled, and $400 fines for canine entering the reception spot.


The problem has prompted renewed phone calls for the reform of Victoria’s OC legislation.

Home peak physique Strata Community Association Victoria (SCAV) is urging the condition govt to act now to boost education and learning, suggestions and dispute resolution for Victorian apartment and townhouse proprietors and residents.

Homeowners at Aurora have launched Victorian Civil and Administrative Tribunal (VCAT) motion since of what they assert is a absence of transparency and accountability.

On the other hand, as highlighted by the SCAV, a backlog of hearings at VCAT is “affecting well timed and effective dispute resolution”, with much more than 1000 instances from 2021-22 even now pending.

Citizens have also made reviews to Victoria Law enforcement and to Customer Affairs Victoria (CAV), but both equally organisations verified the predicament was a civil make any difference.

Town of Melbourne Deputy Lord Mayor Nicholas Reece explained, “frustratingly, the City of Melbourne is really limited in what we can do with aggrieved get-togethers acquiring to depend on civil mechanisms in the civil legislation.”

A CAV spokesperson said OC administrators were being predicted to act appropriately in accordance with the related legislation, introducing that “tenants or homeowners who might be suffering from concerns with a manager are encouraged to make contact with CAV for aid and suggestions.”

A resident, who spoke on the problem of anonymity, thought the guidelines at Aurora had been enforced with a “heavy hand”, which incorporated the resident finding their parcel from Amazon with the words “no greater than this” composed in black felt pen on the side of the box.


In other weird interpretations of the procedures, the nameless resident, who moved into the constructing past October, said all occupants experienced to just take their rubbish to the basement rather than use the rubbish chute.


Yet another application of a rule saw residents’ friends fined for parking in the inviting resident’s have parking space.

“It just raises eyebrows frequently like, what is going on right here,” the resident stated, including it was “not modern” living.

“It’s 2023, and now I have to come across out how significant a parcel is right before it will get sent to me it’s ridiculous.”

One more Aurora resident claimed the carry, at 1 phase, “descended quite a few flooring swiftly, and the persons inside of ended up terrified” in what was claimed to be a “known issue”.

CBD Information is not suggesting that Ms Tiong and her committee ended up liable for this make any difference nor if there was a servicing situation at the time or irrespective of whether it was beneath investigation.

A online video recorded in March, and seen by CBD News, purportedly demonstrates Ms Tiong in a verbal altercation with an mysterious person throughout which she appears to chunk his arm.

Ms Tiong has allegedly utilized her electric power because January 2021 to make decisions with no consulting people or entrepreneurs, with 1 resource, who also spoke on the issue of anonymity, claiming there are “no checks and balances”.  

“You have a committee that is acting unreasonably, and not in the ideal passions of the OC. To terminate contracts while being beneath the perception that damages and payment isn’t payable is nonsensical,” the source mentioned.

“Every one owner of the constructing is proportionately liable for the damages and compensation that flows from these unjustifiable types of actions.”

At 88 storeys, Aurora Melbourne Central is Melbourne’s 3rd-tallest skyscraper and the tallest in the CBD. It was accomplished in 2019 at a expense of $800 million and includes 1002 flats and about 3500 inhabitants.

To get back “some usually means of control”, hundreds of homeowners at Aurora attended an on the web exclusive general meeting (SGM) on February 27 to re-elect a new OC committee for “OC1”, which is tasked to glance after a building’s fiscal administration, insurance coverage, compliance, and legal affairs.

The meeting resulted in Ms Tiong as the chairperson staying “overwhelmingly removed” as chairperson of “OC1” and replaced with a new committee.

Aurora has various OCs, which are listed as a person endless OC (OC1), and numerous restricted OCs to help good deal-owners share rights, duties, and costs, which is common in subdivisions exactly where there is a blend of homes, shops, and offices.

This state of affairs is explained by many sources in Aurora as a “very mad situation” whereby “that in a single building you can have so lots of divides and different selection-building bodies by multiple committees” – which was highlighted in the situation of the operation of the lifts in dilemma, which fall beneath OC6 and OC8.

Proxy farming occurs when people or teams collect votes from fellow homeowners and residents who just can’t or will not attend their building’s yearly typical meetings, even so this sort of election procedures have tested to be inclined to abuse.

According to Melbourne Owners’ Corporation Expert services (MOCS) basic supervisor Shawn Lu, whose organisation experienced its making administration agreement with Aurora reinstated immediately after it was terminated, Ms Tiong was even now “not accepting” of remaining voted off as chairperson.


“She’s however performing as if she’s on the committee of OC1. She’s continuing to give recommendations to contractors to say this and do that and then presenting to shell out contractors up entrance for the get the job done even if she has no control of the OC1 resources.


“The only way to do this is to borrow the money from a further OC she has manage of or pay that from her pocket,” Mr Lu reported.

Sources verified that even though she had been eliminated from OC1, Ms Tiong was technically however in handle of other limited OC sections of the constructing, prompting concern Ms Tiong might “spend cash she has no authority of”.

“We suspect most of the money are becoming borrowed from one OC to a further for her to do particular operates. For us to elevate dollars to even repay that OC in the future could take a although,” Mr Lu mentioned.

“We’re attempting to speak to the contractors that we know to say, ‘please do not do any get the job done on this building [OC1] unless you have recommendations from us’.”

Mr Lu predicted it would be “at minimum yet another 12 months to untangle the mess”, and hoped the point out government would expedite reform to the Owners’ Corporation Act 2006 and VCAT.

Prior to becoming reinstated, Mr Lu confirmed Ms Tiong experienced asked for MOCS to transfer $1.2 million in believe in fund dollars into a financial institution account that was evidently in the name of the OC “to fork out wages”, but “when we questioned for the signatories of the account, she did not want to inform us that”.

MOCS made a decision to resign and gave sufficient discover for the OC to uncover a substitute supervisor, mainly because it was not in the best pursuits of the OC or the entrepreneurs. But rather than responding in very good faith, Ms Tiong is alleged to have terminated MOCS, effective straight away. 

The Deputy Lord Mayor moved a motion in 2021 to make improvements to details solutions for condominium dwelling in Melbourne, which was produced out there by means of the City of Melbourne’s website for tenants, owners, building supervisors and OCs.

“We did drastically improve the information expert services that we make offered to men and women living in flats so they can support by themselves to resolve these matters, but we are annoyed by the present shortcomings of the program,” Cr Reece said.

“Notwithstanding some modern changes to the policies close to proxies and other strata living controls, this circumstance has highlighted that the technique is even now vulnerable to abuse. We seriously do have a shambles of a process with a lack of helpful strata legal guidelines and a tribunal process in position to solve disputes.”


We require a tribunal with teeth that can phase in and replace committees that are failing. We need to have much better rights for people to do matters like go to strata committee meetings, even if which is as silent observers.


We Are living Listed here, a movement founded to advocate and lobby for people today that have or reside less than an OC, reported the difficulties unfolding at Aurora highlighted the “dearth of info and support obtainable to OCs striving to navigate the complex policies and polices beneath which they operate”.

“If the Aurora mess experienced been in NSW or Queensland, individuals states’ VCAT equivalents would have stepped in and appointed a supervisor. Why can’t this materialize in Victoria? Potentially for the reason that the Victorian Federal government would seem to be fully commited to inertial indolence when it will come to legislative reform,” a We Are living Right here spokesperson claimed.

In 2022, the Victorian Government released legal guidelines that restrict proxy holdings to five for each cent, this means that if there are 20 or significantly less occupiable loads, a human being could only vote as a proxy for one particular person. If there are a lot more than 20 occupiable plenty, a particular person may vote on behalf of five for each cent of whole lot owners.

Ahead of a person can vote by proxy, the ton proprietor need to fill in a approved form naming that man or woman, the sort need to be shipped to the OC secretary and are unable to be transferred to a 3rd individual. This is only legitimate for 12 months.

But the We Live In this article spokesperson explained the government’s guidelines as “timid”, adding that a “chairperson would only require a few supporters to subvert that intention [five per cent] if 20 per cent of the homeowners flip up to a assembly.”

SCAV president Julie McLean mentioned, “with strata dwelling only set to increase in popularity more than coming decades, from one in 4 Victorians now, to just one in two by 2050, steps can and have to be taken now to shield customer self-assurance in apartment living, give house owners and supervisors the tools they need to do the job alongside one another in harmony and ensure increased respect and knowledge in strata communities.”

Tom Bacon, CEO and principal attorney of Strata Title Attorneys, claimed, “From a legal perspective, I have been approached by all factions in the creating seeking illustration.”

“This setting up surely is a single of the most talked about in Australia correct now in specific lawful circles. The only actual answer for this creating to get back normality is for VCAT to appoint an administrator for a two-12 months period of time to just take command of the OCs and training complete handle in excess of the accounts and administration,” he mentioned.

“That administrator will have some difficult selections to make, but this is preferable to the alternative, which is a seesaw struggle for the constructing concerning vested interests trying to find income at all expenditures, and non-resident buyers that want to cut down expenses at all costs.”

Ms Tiong was contacted for comment by CBD News.  •

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