The Metro Tunnel Project’s award-profitable visitor centre has grow to be a well-known haunt for burgeoning trainspotters, as the tunnel’s 2025 opening day draws nearer. 

With several accolades, such as Gold winner in the 2021 GOV Design Awards for retail style, Metro Tunnel HQ has now welcomed a lot more than a quarter of a million site visitors by its Swanston St doors considering the fact that opening in June 2018. 

The main rail venture appears to be igniting a renewed enthusiasm for trains among the Melburnians, according to senior centre coordinator Hedley Imbert. 

“It’s the most significant rail task to materialize in Melbourne since the Metropolis Loop was created in the 1980s, and men and women are fascinated,” Mr Imbert explained. 

“It looks [the project] is inspiring a new era of train enthusiasts in Melbourne.”

Situated opposite the City Hall Metro Tunnel design website on Swanston Avenue, just about 91,000 visitors handed by HQ’s doorways in 2022 marking the busiest year on report. 


December 2022 was the busiest month ever with far more than 11,000 individuals stopping by to hold up-to-date on the project. 


Mr Imbert thinks an enhance in people today returning to the CBD submit-COVID is mostly driving the inflow of guests. 

Metro Tunnel HQ’s one of a kind experiences, such as virtual fact excursions of archeological web-sites and stations, have been also massive drawcards and encouraged individuals to unfold the phrase, he added. 

“It’s a condition-of-the-art customer centre with visible and interactive encounters that align with what individuals are asking about,” he claimed. 

Mr Imbert claimed the broad visitor demographic spanned all age teams and included men and women from both equally Victoria and interstate. 

“During the 7 days, it’s generally place of work personnel and faculty/community teams. At weekends and holiday seasons, it’s generally people and visitors,” he mentioned. 


“Children in distinct really like our virtual actuality ordeals and other functions. We have numerous site visitors with autism who have an desire in our undertaking as well as gunzels and engineers that like their weekly project updates.”


Even with its name, Metro Tunnel HQ provides people the opportunity to study about other main rail projects under Victoria’s Large Establish, which include Regional Rail Revival and the much-expected Melbourne Airport Rail. 

The latest big milestone on the Metro Tunnel Venture is the opening of the Anzac Station tram end on St Kilda Rd. 

The tram halt is the first part of the task to open to passengers and will develop into Melbourne’s first immediate tram/educate interchange when the Metro Tunnel and Anzac Station open up to passengers in 2025. •



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